Discover the best practices and emerging trends adopted by global business services organizations in Deloitte’s shared services and outsourcing survey.

Results from the 11th biennial Global Shared Services Survey indicate that shared services centers (SSCs) are, in fact, shifting from being a “provider of what they ask for” to a generator …

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Deloitte’s Shared Services team works closely with executives to consider how a shared services operating model aligns with their organization’s business strategy to help drive desired results …

Companies may also implement strategic cost reduction programs from shared service delivery to strategic sourcing and category management for materials and services to optimize cash flow.

Give compliance activities to a third party to transform and modernize, with intent to bring them back in-house to a shared service center at a future date. Use third-party providers for long- …

a shared services center (SSC). “We 0 5 10 15 be, there won’t be anything to bring a shared services environment— preparing reports, analyzing data, and formatting it into a tax …

Intelligent Service Planning 3 Future Sales 3 Customer Inc. by Order Cycle improving Time Reduced Sales Account 5-15% Mgmt.

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There is a stronger trend among respondents toward internal offshore methods, such as in-house banks and shared service centers. The three treasury functions that respondents indicated are …