Jan 17, 2012 · I am currently running ServiceDesk 7.1 SP2. Going off of the workflow above it looks like they might have changed it in SP2. I have attached a picture of the workflow I am …

Sep 22, 2012 · ServiceDesk admin get an e-mail because when User logs the incident from there own loggin credential at that time if ServiceDesk admin receive e-mail notification so that …

May 4, 2012 · During the install, the guide says to not change the default "[email protected]" password. What is the password set to by default?

Sep 28, 2009 · So ServiceDesk isn't bombing out on long usernames per se, it is just requiring that at least one short-named user is in each group that you're trying to import.

May 16, 2016 · Run this on your freshly restored database : sp_change_users_login 'AUTO_FIX','ServiceDesk' It should says: 1 orphaned user fixed. (Or something like that i don't …

May 17, 2012 · ]Hi everybody.I'm new with Spectrum and ServiceDesk. I hope you can help me with a problem a got with custom ticket creation.When I try to Submit a ServiceDesk

Jan 23, 2012 · The ServiceDesk 7.1 SP2 user guide says to go to Admin / Users / Accounts / Manage Users and delete users. I do not see a delete option. see page 443 in the user guide.

Aug 3, 2016 · Hi Farooq If you mean the ServiceDesk OS user that is created during installation, you can simply reset the password at the OS level on the Service Desk server and then run …

May 14, 2018 · Need to configure SMS notification in servicedesk Legacy User May 14, 2018 09:52 AM Hi CA team, I need to set sms notification through manual notification for specific …

Feb 21, 2013 · It is very important to know the ServiceDesk Version because Cumulative patches and Test-Patches are dependent on the version of ServiceDesk you are using. The first …