Jun 15, 2024 · I understand your HP ENVY Photo 7855 printer's scanner is not working while printing functions fine, there are several troubleshooting steps you can follow to try and resolve the issue: …

Aug 3, 2020 · HI, When I am trying to scan a document via HP Smart application I get a message - "Problem with scanner detected, try to restart your printer". I restarted the printer, my computer and …

Apr 12, 2025 · I installed my printer HP Deskjet 2800e. Trying to use the scanner from the app but it says my printer doesn’t support scanning. But it does. Can you fix it please?

Jun 17, 2024 · My scanner stopped working, I click the scan tile and it says " Couldn't Connect to Scanner". I have not changed computers or printer. It just suddenly stopped working on Friday.

Jun 23, 2024 · Photo envy 7858. All of a sudden scanner cannot be detected. Worked a couple days ago. Tried restarting computer, , unplugged everything, virtual help, online solutions, reinstalling …

Jun 20, 2024 · Hi @SF196285, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. If your scanner is not working on your desktop, here are some steps you can …

Mar 1, 2023 · As many other people, my printer/scanner Laserjet M27272nf does not work properly now that my new computer is on Windows 11. It was working fine on Windows 10. It prints no problem, …

Mar 4, 2025 · I have an HP Office Jet Pro 9120e printer. I can print from my HP laptop but when I try to scan, a message saying HP Scan was unable to fund the scanning device on the network even …

If the scanner on your Officejet Pro 6978 isn’t working, reinstall the full HP driver package from the official website instead of just the basic software. Missing drivers can cause the scanner not to …

Scanner not working Its a Canon TR8620a. Maybe a month between you and Geek trying to fix but not successful. Windows Technician's Assistant chat Customer: Second Opinion] scanner not working Its …