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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. How to file a claim - Route for Shoppers

    You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

  3. Help Center - Route

    Resources Pricing Sign InSign InBook Demo Route Shoppers Sign in to track all your packages in one place. Need help with your order? Support, refunds and replacements.

  4. File and manage claims – Route for Shoppers

    What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …

  5. Route

    Good Afternoon! When you have new shipments, you can track them here.

  6. Route

    Route Brand PortalDec 3, 2025 - Dec 10, 2025Route Brand Portal

  7. How much does Route Shipping Protection cost? - Route for …

    When a brand or retailer partners with Route, our Shipping Protection offering appears on your order’s checkout and/or cart page, along with a small fee to protect your order and the option …

  8. Customer Service Agent Learning Guide – Route

    Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …

  9. Merchant Portal – Route

    Claims Tab (Protect Only) Engage Tab (Track & Discover Only) Track Tab Admin Tab Finance Tab empty FAQs - Browse By Common Questions Insights Report Breakdown Merchant …

  10. What is Package Protection?: A Beginner's Guide | Route

    Route.com and the Route app work with all the big platforms that host ecommerce sites, such as Shopify, BigCommerce, and WooCommerce. Route can even be added to ecommerce sites …