Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
File and manage claims – Route for Shoppers
What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …
Route mobile app tracking FAQ - Route for Shoppers
The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.
Route Protect: Keep Your Shipments Protected
When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected …
Route
Nov 24, 2025 · Easily record anything on your screen with Jam
What is Route Return & Shipping Protection, and why do I need it?
Route Shipping Protection covers orders that are lost, stolen, or damaged in transit, and makes it easy to resolve the issue in a few quick steps. Returns are for circumstances when your item …
Route
Sign in to access your Route account and manage your brand's operations efficiently.
How do I return my order? - Route for Shoppers
Route makes it quick, easy, and inexpensive to make returns at select brands and retailers when you add our Return & Shipping Protection to your orders. To start a return, visit the brand or …
Customer Service Agent Learning Guide – Route
Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …
Claim status definitions – Route
When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.