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  1. ITSM: IT Service Management Definition, Benefits & Tools | Atlassian

    IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.

  2. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …

  3. ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT

    Che cos'è la gestione dei servizi IT (ITSM)? L'ITSM, o gestione dei servizi IT, è semplicemente il modo in cui i team IT gestiscono la produzione end-to-end dei servizi IT ai clienti. Comprende …

  4. ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian

    IT-servicemanagement (ITSM) is een verzameling processen die worden gebruikt om het ontwerp, de planning en de levering van services te beheren. Ontdek processen, voordelen en …

  5. Revolutionize IT Support with Jira Service Management | Atlassian

    Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.

  6. IT Ticketing Systems: Simplify Issue Tracking & Resolution

    IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including …

  7. ITSM software by Jira Service Management | Atlassian

    Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences

  8. IT Service Delivery [Key Components & Best Practices] | Atlassian

    This article explains how to optimize IT service delivery, its difference from ITSM, and its importance. It then outlines the key components of IT service delivery, popular methods for …

  9. IT management: Functions and best practices - Atlassian

    Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM …

  10. ITSM transformation and modernization | Success Central

    A well-implemented ITSM strategy helps organizations identify and prioritize customer needs, measure service performance, and continuously improve service delivery.