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  1. ITSM: IT Service Management Definition, Benefits & Tools | Atlassian

    ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and value to an …

  2. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT …

  3. ITSM:IT 服务管理定义、优势和工具 | Atlassian

    什么是 IT 服务管理 (ITSM)? IT 服务管理(通常称为 ITSM)就是关于 IT 团队是如何管理面向客户的端到端 IT 服务交付的。 其中包括设计、创建、交付和支持 IT 服务的所有流程和活动。 ITSM 的核心理 …

  4. ITSM: definición de gestión de servicios de TI, ventajas y herramientas

    ITSM es un marco de gestión de servicios de TI que proporciona servicios para varias funciones de TI. Define los procedimientos operativos, las técnicas y los servicios de soporte que ofrecen eficiencia y …

  5. Revolutionize IT Support with Jira Service Management | Atlassian

    Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.

  6. ITSM: IT 서비스 관리 정의, 이점 및 도구 | Atlassian

    IT 서비스 관리 (ITSM)는 서비스의 설계, 계획 및 제공을 관리하는 데 사용하는 일련의 프로세스입니다. 프로세스, 이점 및 방법을 살펴보세요.

  7. What is a service request? | Atlassian

    Atlassian for ITSM The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips.

  8. IT Ticketing Systems: Simplify Issue Tracking & Resolution

    IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including change …

  9. IT Change Management: ITIL Framework & Best Practices | Atlassian

    Think of change management as “eat your vegetables”of ITSM -- not always appetizing, but critically important. With the right practices and culture, change management can result in fewer incidents, …

  10. ITSM: IT サービス管理の定義、メリットとツール | Atlassian

    ITSM は、さまざまな IT 機能にサービスを提供する IT サービス管理フレームワークです。 ITSM では、基盤となるシステムの運用に効率と価値をもたらす運用手順、技術、および支援サービスが定義 …