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A site visitor comes onto your website and interacts with the Drift bot. The bot grabs their information, calculates an auto insurance quote, and messages it back to the visitor.

If you want everyone at Drift to be able to use your integration, you'll need to narrow down the requested scopes to only what is necessary for your application.

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With a bit of Javascript and Drift APIs, you can take your site to the next level by explicitly telling the chat when and how to fire on your web pages or application.

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You can build custom integrations with other platforms or bots for your own Drift instance. The best place to start is with our Quick Start to Drift Apps documentation, then take a deep dive …

When installing Drift it’s important to test and confirm the widget is working properly. There are several ways to check if Drift has been installed correctly on your site or in your web app.

A common use case is creating conversations in Drift that represent activity from other data sources, enabling Drift to be your one stop shop for contact activity.

The Drift widget is causing extended load time for my website - I'm worried this may be affecting SEO. While not related to the API, this page should give additional info: …