Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

ServiceNow, Inc. (NYSE:NOW) is one of the Best Stocks to Invest in for High Returns. On August 1, ServiceNow, Inc. (NYSE:NOW) announced that it has agreed to invest $750 million in Genesy, which is a ...

Salesforce and ServiceNow have announced $1.5 billion investment in Genesys, a provider of AI-Powered Experience Orchestration. Both companies plan to ...

Salesforce and ServiceNow are investing $1.5 billion in Genesys to strengthen global partnerships and accelerate agentic AI-powered customer experience orchestration. Genesys has announced $1.5 ...

Las Vegas, CA (BUSINESS WIRE) - Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and ...

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...

Recently, for example, Genesys announced $580 million in new funding from strategic partners Salesforce, Zoom and ServiceNow — all companies trying to deepen their footprint in the call center ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

LAS VEGAS, May 07, 2024--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys®, a ...