AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

ServiceNow, Inc. (NYSE:NOW) is one of the Best Stocks to Invest in for High Returns. On August 1, ServiceNow, Inc. (NYSE:NOW) announced that it has agreed to invest $750 million in Genesy, which is a ...

Salesforce and ServiceNow have announced $1.5 billion investment in Genesys, a provider of AI-Powered Experience Orchestration. Both companies plan to ...

EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration ...

Genesys has built a partner model that drives greater value for everyone involved, providing the tools, support, and flexibility needed to create real impact—whether it’s accelerating AI ...

Explore the latest strides in AI technology with advancements in protein design, enterprise chip strategies, and the growing ...

Scott Simkins, former CFO of Genesys Systems Integrator, will spend more than six years in federal prison and face payment of more than $4 million in restitution tied to his $3.1 million ...