EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

India’s geospatial technology firm Genesys International Corporation has integrated DIGIPIN, the Department of Posts' digital ...

Together, EXL and Genesys will deliver results by combining AI-driven next-best-action models with omnichannel engagement to create a differentiated, data-powered customer experience platform that ...

ExlService Holdings, Inc. (NASDAQ:EXLS) is one of the Best Information Technology Services Stocks to Invest In. On July 30, ...