When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

After a viewer spent months fighting to get her money back from AT&T for a service she never used, 10 On Your Side got ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

New York’s Affordable Broadband Act has finally gone into effect prompting AT&T to withdraw its wireless home internet service in the state. New York’s Affordable Broadband Act has finally ...

AT&T is able to so quickly withdraw New York service because it’s entirely wireless, built off the back of its existing mobile phone infrastructure. Cell phone service will not be affected ...

AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ISPs to offer $15 or $20 plans to people with low incomes. The decision ...

"As a result, effective Jan. 15, 2025, we will no longer be able to offer AT&T Internet Air, our fixed-wireless internet service, to New York customers." Locating local internet providers AT&T ...

The customer said they initially bought a Samsung phone, a watch, and accessories from an AT&T store in Stafford Springs in Dec. 2021. The consultant in the store was Barnaby. Following the ...

After receiving customer complaints, AT&T’s internal investigation revealed the rep in question had performed a number of actions ... ended up buying a Samsung phone, watch, and accessories.