Did Arsenal give up in the title race with Sunday's draw at struggling Man United? Plus: Real Madrid get booed but also get ...

Mercy Endeavors Senior Center, 457 Jackson Ave., New Orleans (St. Alphonsus Parish): March 22, 9 a.m.-1 p.m., “Discipleship” ...

Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...

The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today unveils Contact Center Training and ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

Dinosaur Discovery Site is starting a new dig in an area where dinosaur bones were previously found, and experts hope it will ...

The company’s new chief executive, Ashley Buchanan, also laid out his turnaround plans for the retailer during a conference call Tuesday but said that “it will take a little bit of time to ...

To create an effective SOC, CISOs must balance people, technology, and operations and decide between investing in-house or managed services.

What is the Put Call Ratio? The PCR is a common technical ... Low PCR or very low PCR signals the formation of a bull market. In this way, the PCR explains the amount of optimism or pessimism ...

Amnesty International stated Wednesday that Lebanon’s recent Shura Council ruling in actor Ziad Itani’s case signifies a pivotal moment in the battle against torture and impunity. Amnesty said the ...