How to use knowledge graphs to improve customer experience — digging into the healthcare example. Knowledge graphs are well known to the Pharma industry, and their power has been utilized for many ...

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The need for text analytics and speech recognition has broadened over the years, becoming more prevalent and essential in the sales, marketing, and customer service departments of various types of ...

In the age when data is everything to a business, managers and analysts alike are looking to emerging forms of databases to paint a clear picture of how data is delivering to their businesses. The ...

Businesses are improving their decisions with AI technology. A decision is the action that results from AI answering a question. For example, a business might ask the question, “What is the best route ...

While retrieval-augmented generation is effective for simpler queries, advanced reasoning questions require deeper connections between information that exist across documents. They require a knowledge ...

For decades, enterprise data infrastructure focused on answering the question: “What happened in our business?” Business intelligence tools, data warehouses, and pipelines were built to surface ...

Knowledge graphs are hyped. We can officially say this now, since Gartner included knowledge graphs in the 2018 hype cycle for emerging technologies. Though we did not have to wait for Gartner -- ...

The initial surge of excitement and apprehension surrounding ChatGPT is waning. The problem is, where does that leave the enterprise? Is this a passing trend that can safely be ignored or a powerful ...