When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when ...

After a viewer spent months fighting to get her money back from AT&T for a service she never used, 10 On Your Side got ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

New York’s Affordable Broadband Act has finally gone into effect prompting AT&T to withdraw its wireless home internet service in the state. New York’s Affordable Broadband Act has finally ...

AT&T is able to so quickly withdraw New York service because it’s entirely wireless, built off the back of its existing mobile phone infrastructure. Cell phone service will not be affected ...

AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ISPs to offer $15 or $20 plans to people with low incomes. The decision ...