Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In our work, we spend much time examining companies’ operating models and organizational ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last year, 91% of organizations moved one or more applications to a new ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

Successful organizations will be those that can adapt pricing as quickly as they evolve their product—with a new approach ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Imagine channeling awareness, intelligence and experience into the exact right decision instantaneously — this is the power of engineering intuition into your business, says Irene Sandler, a Vice ...

Xerox announced on Wednesday that it's cutting 15% of its workforce as it overhauls its organizational structure and operating model. The proposed cuts were the result of a new operating model and ...