To construct a truly outstanding patient-safety and quality control program, hospitals must first have a strong quality foundation. Many hospitals attempt to launch sophisticated initiatives and find ...

Total quality management is, in part, a philosophy saying that achieving excellence involves a constant forward effort from all of an organization's employees. TQM works by measurement: finding the ...

A quality health service, as defined by the World Health Organization, ‘is one which organizes resources in the most effective way to meet the health needs of those most in need, for prevention and ...