SAN FRANCISCO (KABC) -- It's a story of frustration we can all relate to -- a San Francisco couple trying to cancel their Comcast cable service. It started with a simple request, but the response was ...
Aaron Spain / YouTube After one Comcast customer service representative's desperate plea for a customer to reconsider went viral, Comcast became the subject of much media scrutiny. But another Comcast ...
A Comcast customer who recently called the company to cancel his service got an earful from the customer service representative. Ryan Block, who posted his recorded conversation here, said in the clip ...