If you need to report a problem — and can reproduce the steps and symptoms — the Problem Steps Recorder tool lets you capture some of the evidence, as screen shots plus, optionally, your annotating ...

While Backup and Restore (Windows 7) creates viable and fantastically compatible hard drive images, various flaws and limitations with the Windows Rescue/Recovery disks render it basically unusable ...

Much of this, however, isn’t obvious, particularly if you don’t know the names for these things, and haven’t taken the time to read any “what’s new” articles, read an introductory book like Windows 7 ...