Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Astute is announcing the release of Email Virtual Assistant, or EVA, a new automated customer service tool that processes inbound emails and writes highly accurate ...

Joining the generative AI wave, Best Buy has partnered with Google Cloud to introduce a generative artificial intelligence-powered virtual assistant late this summer, the retailer announced Tuesday.

We list the best virtual assistant services, to make it simple and easy to manage your business with extra expertise to help with the details. There are never enough hours in the day when running your ...

Swedish retail bank Swedbank has employed an automated virtual assistant to improve services for online customers. Developed by US-based Nuance Communications, the assistant, Nuance Nina, answers ...

In a day and age where instant gratification has become an expectation, consumers demand responses to their questions and concerns quickly, if not immediately, and businesses know that excellent ...