"As companies reimagine their products and experiences to win in the AI era, the need for trusted customer insights has never been greater," said Eric Johnson, CEO of UserTesting. "By bringing ...

With Webflow, Zapier and a lean in-house team, User Interviews built an automated website system that accelerates lead capture and drives scalable growth. As one of the leading platforms helping teams ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Goran Paun As AI ...

Over the last few years, artificial intelligence has become the biggest talking point in tech. But conversations centered around what AI can achieve – now and in the future – overlook an important ...

Most companies agree that user experience is important. In a 2019 report from UserZoom, 70% of enterprise CEOs said that they see user and customer experience as a competitive differentiator. But ...

User interviews are one of the most valuable qualitative methods in a product designer’s toolkit. They provide deep insights into why people do what they do and how they think. They can reveal ...

In the digital world, the user interface is the medium of communication. It is the surface at which humans interact with the functionalities provided by machines—whether hardware or software. As such, ...