IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly. Companies should conduct IVR testing routinely to ensure ...

Interactive Voice Response (IVR) is a mechanized innovation that enables human-to-human communication via DTMF input (Dual-tone multi-recurrence). In today’s business world, virtually all businesses ...

5 Types of IVR Testing Tools and When to Use Each Your email has been sent Discover the difference between types of IVR testing tools, ensuring optimal performance and security for your business phone ...

For design teams, after spending months building a new product, user acceptance testing can be an exciting—and nerve-racking—step in the software development life cycle. Despite UAT’s importance, ...

In business, launching a new technology, process, or system without testing is like flying a plane without checking if it can land. The result? Costly failures, frustrated employees, and operational ...

OTTAWA, Ontario--(BUSINESS WIRE)--Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced a partnership with RealityCorp that will enable VBVoice ...

Software has become more granular. Not just in terms of components, de-coupled services, containers and the way we separate parallel programming streams, but also in terms of process. More ...