ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...

‘We’ve heard loud and clear that our customers are excited about the potential of AI and automation to help them increase productivity and efficiency. But that potential isn’t enough. And as ...

New features in Now Assist are powered by a domain‑specific ServiceNow LLM, built for the enterprise and optimized for accuracy and data privacy SANTA CLARA, Calif. — Sept. 20, 2023 — ServiceNow (NYSE ...

This agreement unites two high-performing ServiceNow partners in the ecosystem. Together, CoreX and InSource now operate as a single, purpose-built organization designed to scale with intent, elevate ...

In today’s rapidly evolving technological landscape, businesses across the globe are seeking innovative solutions to enhance their operations and customer ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...