Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information while ...

In the first century, Greek professor Heron of Alexandria created a coin-operated machine to dispense holy water. Back then, visitors to the city temples took more holy water than they paid for. His ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. McDonald’s kiosks have helped streamline the order ...