According to Inc., sales representatives traditionally spend 440 hours annually digging through old documents or chasing internal experts to answer customer questions about their company and offerings ...

When George Avetisov was the founder and CEO of cybersecurity startup HYPR, he spent a lot of time in the trenches with the company's sales team. He quickly realized that regardless of how good his ...

Janek Performance Group reports that reinforcing sales training enhances retention by boosting confidence, performance, and job satisfaction, reducing turnover.

Information and knowledge is easy to lose in the day-to-day shuffle during standard business operations. Sometimes your top sales performers even take important information with them when they leave.

Subscribe to BizTimes Daily – Local news about the people, companies and issues that impact business in Milwaukee and Southeast Wisconsin. I’ll let you in on something. I have a personal mission. It ...

Co-founder and CEO of Copilot, a voice-activated knowledge management system for sales reps. My expertise is in communication technology. Aristotle is famously attributed with saying that "the whole ...

Are private social networks becoming entrenched in Enterprise 2.0 businesses with sophisticated sales forces? "We're not there yet," states Jennifer King, Director of Sales, Central Region for SAS ...

On June 1, 2009, Air France 447 crashed into the Atlantic Ocean. One of the admittedly many causes for this tragic incident was the “glass cockpit” effect: The pilots, flummoxed by the many different ...