Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...

England’s National Health Services has started adopting Celonis SE’s process mining platform to fix a variety of healthcare bottlenecks. Healthcare involves complex day-to-day communications and tons ...

The UK’s National Health Service is struggling on all fronts, from staff shortages to doctors strikes to mammoth waiting lists. According to official data, the waiting list for hospital treatment rose ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

The impact of AI and agents is arguably larger than PCs or cloud, but what makes it more disruptive is how quickly it is evolving. Just over two years ago, no one had even heard of ChatGPT. Now, AI is ...

Serving over a million people in the Midlands in England, University Hospitals Coventry and Warwickshire (UHCW) is an NHS Trust that provides more than 800,000 episodes of care to patients in the ...

Process mining and Generative AI are two powerful technologies that are revolutionizing the field of data science. Process mining involves extracting knowledge from event logs to gain insights into ...

“Our founder Ingvar Kamprad [which, by the way, is where the name Ingka comes from, a combination of the beginnings of his name and surname] released a book in 1976 called The Testament of a Furniture ...