There has been a paradigm shift in the role of the general counsel over the past two decades. Prior to that time, the sole prerequisite for success was the ability to demonstrate consistent excellence ...

Striving to achieve operational excellence is one of the most important contributors to an organization’s sustainable performance and growth. Companies that reach for a higher level of operational ...

For a good chunk of history the phrase “four-minute mile” was used as slang for anything that was considered impossible. Runners trained unsuccessfully to break that seemingly mythical barrier for ...

Operational excellence (OpEx) is a holistic approach to business change that requires small, ongoing modifications capable of producing significant effects. Within power operations, this approach can ...

"Operational excellence" has always been an elusive but worthy goal for anyone involved in business. Massive amounts of money has been poured into technology solutions to attempt to achieve it, and ...

According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

In the past, health system leaders were almost solely concerned with delivering clinical excellence to patients. Operating efficiency wasn’t as essential to success as it is now — striking the right ...

A common model used to describe the transition that takes place anytime someone learns and applies a new skill is the four stages of competence. If you’re unfamiliar with the model, I’ll describe it ...

The biggest factor impacting the customer experience isn't the front-line employees or the last touch customer-facing applications — it's the operational systems buried a few layers down in the ...

For the power and utility sector, operational excellence allows every member of a plant to visualize how workflows operate to produce optimal output. Doing so enables all personnel to identify issues ...

At first glance, the chief information security officer (CISO) and chief operating officer (COO) appear to operate in fundamentally different worlds — perhaps even at odds with one another. While the ...