GlideFast Consulting, an integral part of Apex Systems' enterprise platform solutions offerings and a multi-year Elite ServiceNow partner, sought a solution that would leverage and monetize its ...

MOUNTAIN VIEW, Calif. - Oct. 21, 2009 - Symantec Corp. (Nasdaq: SYMC) today announced the availability of a new Managed Outcome service delivery model designed to help customers better align their IT ...

There are two main managed services models: in tiers, or in the “one size fits all” manner. Though there are very good arguments to be made for either, the astute reader can probably infer my ...

‘We are looking at our current investments and how we can drive services alignment from go to market messaging to sales compensation to service delivery to customer quality and outcomes,’ says IT ...

The tech giant is making changes to its systems, processes, technology portfolio, and sales motions to help partners sell more managed services and ‘business outcomes,’ according to Cisco executives.

The IT services industry has come a long way in the last three decades due to three core change factors. First, technology has advanced from legacy mainframe systems to cutting-edge, cloud-enabled ...

Nyla Beth Gawel Director of Public Sector Strategy, Verizon Business, Nyla Beth Gawel, Director of Public Sector Strategy, Verizon Business Professional services and managed services are two powerful ...

When you ask telecom executives how they plan to shore up their companies’ sagging bottom lines, the answer is consistent: managed services. In theory, that sounds great. Outsourcing is perennially ...