Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...
Residents have high expectations for digital services from local governments but the experience could be improved, according to findings from a national survey conducted by CivicPlus, a municipal ...
The Future Governance Forum has called for a new blueprint to modernise and digitise local government, including a sector-wide workforce plan, de-risking innovation, targeted funding and creating a ...
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