Satya Nadella isn't dancing around it. AI agents are increasingly poised to take on work that once fell solely to human beings. However, that doesn't mean knowledge work is going away — he simply ...

This post is co-authored by Giang Hoang, Ph.D., and Tony Nguyen, Ph.D. In today’s knowledge-driven economy, the sharing of information is crucial for organizational success. However, a troubling trend ...

I've watched it happen across dozens of client organizations—work transforming dramatically in recent years, accelerated by technological changes, pandemic-driven reorganization and evolving workforce ...

The vast majority of Generation Z knowledge workers said they are using artificial intelligence (AI) tools in their work, according to a new study, underscoring the increased embrace of the advancing ...

David Zweig is a Professor of Organizational Behaviour and Human Resource Management and past Chair of the Department of Management at the University of Toronto Scarborough (2011–2020). He holds a ...

Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.