SAN JOSE, Calif.--San Jose has a reputation as one of the safest large cities in the nation, with the fewest police officers per capita. Yet a number of the 1,000 officers in this city of 925,000 in ...

Some operating system releases mainly offer refinements and clean up details behind the scenes, like the mythical Mac OS X 10.6 Snow Leopard (in fact, Michael Steeber and Jeff Johnson suggest it was a ...

To the developer, a good user interface is the second most important aspect of great software. The first is that it works properly and does not crash (freeze, lock up). After months of trials and ...

Apart from the massive improvements in hardware technology, one of the most important developments in information technology over the past 10 years has been the progression of the GUI.

Good software engineers don't always make good interface designers. Sometimes they trust the user too much. This month, I will investigate some of the reasons why software engineers do not always make ...

In the digital world, the user interface is the medium of communication. It is the surface at which humans interact with the functionalities provided by machines—whether hardware or software. As such, ...

We Mac users give Apple a lot of grief. And while some of it is justified, in other cases I suspect we’ve all lost a little perspective about the company that makes so many of the products we use on a ...

A version of this article appeared in the Summer 2016 issue of strategy+business. Several years ago, a brilliant engineer devised a new software tool for augmenting decision making. He was justifiably ...