Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

Let’s get something out on the table: Workplace conflict is a normal, inevitable part of interacting with other people. Harvard Business Publishing: Copyright ...

This post is part 2 of a series. Miscommunication is inevitable in human interactions. Biases, filters, assumptions, expectations, and nonverbal information cause distortions in interpersonal ...