There are three main kinds of cloud applications: Software as a Service, Platform as a Service, and Infrastructure as a Service. Here's a brief overview of what you need to know about cloud ...

Microsoft has just announced a new open source-based software platform that hopes to help developers and businesses create, deploy, and manage cloud-based applications. It's called Radius, and it ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...