Q. I want to build some surveys that I can use with my clients to collect feedback and get some metrics. What is a good way to collect responses? A. Surveys are great for collecting information from ...

Although popular right now, AI is not always the answer to building products that result in customer success. In the world of software and apps, I believe that understanding client feedback is more ...

How are you doing on your New Year's resolutions? If you are not as far along as you had hoped, you are not alone. That's because most people set resolutions that are broad or unrealistic. In Troutman ...