Public CIOs have a new imperative: optimize systems and processes. What lies behind this emerging trend is a series of mounting challenges. First, CIOs are struggling with the management of government ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

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Process Modeling Specification Designed to Eradicate the Business-IT Divide Between Business Analysts and Technical Developers Responsible for Business Process Management (BPM) in the Enterprise The ...

Who should lead a business performance management project: Business? IT? Or both? In the aftermath of a case study about a troubled BPM project at Chiquita International I wrote a follow up piece that ...