Assuming they receive any training at all, my belief is car salespeople are taught to "talk up" the car a potential customer is interested in, making such statements as, "She's a beauty" or "You look ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

Gone are the days when you could sell a product or operate a business and people would beat a path to your door. There's tremendous competition in the global marketplace, and consumers can purchase a ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...