Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Have you ever seen the cable television show Dog Whisperer, starring Cesar Milan? The title of the show would have you believe it is about how Cesar Milan trains dogs. That is not what this show is ...

Conventional wisdom says that assertive people get ahead. They tell people what they think, request the resources they need, ask for raises, and don't take no for an answer. So what are non-assertive ...

Your management style sets the tone for your team in terms of how you lead and the results you will yield as a group. If you are calm-assertive type, you have a very clear idea of the procedures in ...

When we're making changes, we have a desire to do things differently, to work to change our behavior and also change the outcomes. Moreover, we need to learn what to do in order to get what we want.

There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...