Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Robust application security is necessary to ensure Web site availability and to protect sensitive customer and corporate data and application-enabled revenue. However, there’s growing confusion about ...

The insurance industry is navigating one of its most significant periods of transformation. Competitive pressures, shifting ...

Legacy applications can slow growth and increase risk for small businesses. Here’s how IT leaders can modernize apps without ...

On September 26, the U.S. Patent and Trademark Office filed a motion to dismiss a class action complaint filed by two inventors alleging violations of the Privacy Act ...