Delivers Composed Experience for High Volume Call Handling, Allowing for Productive and Personalized Engagements from Anywhere Unlike traditional operator consoles or switchboard solutions which ...

Team Leaders Across the Entire Organization Now Have Cost Effective and Easy to Deploy Access to Consistent, Collaborative Coaching and Conversational Artificial Intelligence for Enhanced Team ...

This week at Enterprise Connect, 8x8 announced a new receptionist dashboard called Frontdesk. This product is 8x8’s first proof point of its XCaaS offering that combines UCaaS and CCaaS on a single, ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced general availability of 8x8 Frontdesk, a new 8x8 XCaaS ...