Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

ServiceNow, Inc. (NYSE:NOW) is one of the Best Stocks to Invest in for High Returns. On August 1, ServiceNow, Inc. (NYSE:NOW) announced that it has agreed to invest $750 million in Genesy, which is a ...

Salesforce and ServiceNow have announced $1.5 billion investment in Genesys, a provider of AI-Powered Experience Orchestration. Both companies plan to ...

Contacts Theresa Ianni ServiceNow Public Relations 216-544-6817 [email protected] Marielle Sedin Genesys, External Communications 510-967-2964 [email protected] ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

Investing.com -- Salesforce (NYSE: CRM) Inc. and ServiceNow (NYSE: NOW) Inc. are in advanced discussions to invest approximately $750 million each in Genesys Cloud Services Inc., a provider of ...

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center ...

Las Vegas, CA (BUSINESS WIRE) - Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and ...